New Graphic Card Problem

[cooldad]

I hope there are some experts out ther with radeon graphics cards.

I've just upgraded my PC with the Radeon HD6870 and FSX won't start. I get the message:

This graphics card does not meet minimum requirements for shader support. This product requires a Radeon8500 class or better graphics card.

I've tried deleting the fsx.cfg file but still get the same message. Anyone else have any experience with this card? I'm using the latest driver I can find.

Cheers,
Paul

[Ian Warren]

Paul , if you have FSX Shader , I'd get rid of the program and install it later if required , these little gimmick programs have issues across the board with FSX and primary due to the G/cards

[cooldad]

QUOTE (Ian Warren @ Sep 11 2012,8:07 PM) <{POST_SNAPBACK}>

Paul , if you have FSX Shader , I'd get rid of the program and install it later if required , these little gimmick programs have issues across the board with FSX and primary due to the G/cards

Thanks Ian, no I don't use Shader or any other enviromental addons.

Paul

[cooldad]

Well guys I still have no FSX running. I've deleted the drivers and done driversweep to remove any remnants. Reinstalled but still the same! Apparently some of the kids games don't run either so we are not looking at an FSX problem in particular. It appears to be something wrong with the way it does shading. Maybe I haven't enabled something?

I've had a good through all the options but no answers yet. I'm really missing Flight Sim. I hope somebody can help :-(

PS: I tried FS9 and it has a problem also, saying something about 'switching to some software rendering' or something. It did run but was quite slow, around 10 fps.

Cheers
Paul

[Ian Warren]

I am wondering if it maybe a bung card , I have had three go on me , one was'nt in the PC longer than a day , it went back to the shop .... this person company never got my bissness again , says he tested it and I ask with what , flightsim , tested with a graphic tester ... he was an idiot .

Next shop was Dragon PC , 6/7 years back ... these guys were good and was a problem with the card , being Asian they had guys who game tested it and found only when used in-game it crapped out and without hesitation replaced it .

Recent was a whooping $1300nz card that failed , took the PC across to my current PC shop , and Austin of Calder Electronics found it was crook and replaced it with the current and better card , this did have problem getting it going but this was only in FSX , having myself in the shop help with settup and sorted it .

Paul , I would take the card back or better still take the entire PC in and show the problems the card is having .

[mfraser]

Paul - out of interest did you have an AMD card installed previously? Do you have another PC you can test the card in? If you were that way inclined formatting your PC and reinstalling Windows and your other programmes (Along with FS of course!) could help. Although I appreciate that's not always an easy/realistic exercise. Failing that, you may have to do as Ian suggested and head back to the place you bought it from to see what they can make of the issue.

[cooldad]

Well guys I still have no FSX running

My previous card was an Nvidia with 256Mb on board. At least that ran! I'm sure the HD6870 should run with FSX.

Maybe I will have to reload windows XP, but it seems there is something else going on. I still think it's a driver issue. I'm going to try an earlier release and see how that goes. I can't find any other people with this issue on the web, very strange...

[Dontcopy]

Use 'driver sweeper' to completely remove the current AMD drivers and any remaining fragments of the nvidia drivers, then download the latest drivers from the AMD site http://support.amd.com/us/Pages/AMDSupportHub.aspx
Hopefully that should fix it

[ASHLEE]

Paul, i have been using an Hd 6970 with Operating system vista 32 now for some years and it has performed faultless lee with FSX
However, i wished to convert over to windows 7 64bit and see how FSX performed in case Microsoft decided at some time to withdraw their support for Vista32 bit. From here on my troubles started with Fsx. I purchased a new WD 10,000 rpm HDD with a retail version of windows 7 64bit and dual booted both operating systems from their seperate hard drives on the one Dual Quad AMD K8 Athlon 64 X2 6000 plus 10% overclocked cpu and 4gigs of memory when required.Fsx on vista 32 continued when selected on boot up to run perfectly with the HD6970 on eyefinity with 4 screens on AMD driver 12.6. However, the 6970 would not boot up to Amd Driver 12.8 and it kept sending me the report that the graphics card need to be updated to an 8500 series. i made sure that UAC and the windows7 firewall and virus protection was disabled and before loading FSX that the catalyst driver CCC 12.8 installed finally correctly in windows 7 before going threw the process of loading FSX. There is a web page headed How to uninstall and reinstall FSX not sure if i am allowed to elude to the web page on this site. but it is important to follow the right installation proceedure for windows 7 64 bit. Now for the bad news , for the life of me i cannot get FSX to run on windows 7 64 bit with the HD6970 without freezes, ie sound continues, video display stalls with report FSX not responding or able to resize screen off max and move to 4th screen resize and try again and continue flying. Really frustrating, the web is full of individuals that have the same or similar problems, i have tried the windows features Net 3.51 and Net 4.0, the seperate C:/fsx folder, the vista atiumdag.dll file in the fsx folder, reallocating virtual memory settings switching off UAC and virus protection insuring no addons and now at a total loss of ever getting FSX to run under windows 7 64 bit.
So Paul you maybe able to get FSX to work freeze free but the HD6870 and the HD6970 will work on vista32 and windows 7 64 bit with driver 12.8 or 12.6 if loaded in the correct sequence with out UAC intially thenyou will see the full overdrive fan adjustment available in AMD Catylast Control Center. Then reboot and enable UAC for the registry file to take on board.
regrds retired Bob

[mfraser]

QUOTE (cooldad @ Oct 2 2012,1:00 PM) <{POST_SNAPBACK}>

My previous card was an Nvidia with 256Mb on board. At least that ran! I'm sure the HD6870 should run with FSX.

.......... I still think it's a driver issue............

I would say its a driver conflict issue too - from my own personal experience Nvidia and ATI just don't play well together. Backup your data and reinstall Windows and I'm sure you'll find an improvement.........

[cooldad]

Thanks guys. it looks like a complete reinstall of XP and then FSX maybe the answer. Not a trivial task!

Thanks for all the help, I'll post later when I can get around to giving up my machine for a week or two!

Cheers,
Paul