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Naki wrote:QUOTE (Naki @ Nov 19 2007, 10:48 PM) <{POST_SNAPBACK}>Hmm - I am not very tech savy but now I am told by Tauranga Computers my video card is stuffed as well and I need a new one of these, the RAM can't be transffered it is not compatible with the new motherboard and they are not keen on transferring my DVD drive. So now I'm a looking at a new video card, new mother board, new Dvd drive, and processor, new RAM - well basically a new computer. How the heck can two major components (motherboard & video card) fail at once on a 15 mths old PC. Tga PC say it might of been a power spike but can't really prove it (even though I have a spike protector) - I have made an insurance claim but don't think I will be successful (although my insurance company has been good to me in the past) since I have not real proof of a power spike - is there anyway of proving this?
The video card replacement is probably going to be a PCI 7300GS - any good?
I am getting really frustrated and starting to think my money might be better spent elsewhere like golf or back in RC models or real flying lessons (yes I know that would cot a lot more) particularly now they say that all my data could be lost (despite what they said earlier) - 15 mths work of tweaking and adding down the drain.
Hi mate,
My thoughts for ya:
1. Is your card actually stuffed or just incompatible with the new mobo? (PCIE vs AGP for example) Ask T.C to confirm, you could sell it on Trade Me.
2. Same with RAM. Is it DDR (as opposed to DDR2)? How much you got and how much would you want for it? Some out there (eg me) have DDR RAM and could do with more.
3. Power Surge - insurance claim. Who is your insurer? They will generally ask for the PC to be assessed for typical power surge damage, some get them sent to Computer Research or Uniway in Auckland or Abels in Wellington. Maybe too late if T.C have had their mitts on it. Ultimately it's hard to prove power surge but what they could say is that the extent of damage is consistent with a power surge event. Then the issue is whether an internal component caused the surge or it was an external cause. You can always phone your power provider and ask them to look for any events in recent times that may have affected your power supply (you never know, someone could have taken down a power pole a few streets away). I find Trustpower pretty helpful with these queries.
I am an insurance Loss Adjuster with a little bit of PC knowledge, and have had dealings with T.C in the past (some good, some not so good... is that woman still there? She is a good example of bad retail cust service). PM me if I can be of any help.
Matt
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