I hated ASL with all of my heart!
If ever there was a bunch of imcompetent pricks then these are them!
The problem you have is that their exams were sh1t. They contained errors that should NEVER have been in any kind of formal exam and even when you point them out at the end of the paper these are never taken in to consideration!
In fact some of the errors that I pointed out led to the commercial navigation paper being "pulled" (and that being noted in Pacific Wings) simply because the paper contained so many f8cking errors!
BUT the thing that really got my goat was the fact I never received any of my exam results within the SLA of 7 days. As with all things related to this business, and seeing as they ran as a monopoly, the SLA of 7 days went from the maximum number of days it would take for them to get your results to you to the minimum amount of days it would take for exam results to get to you! They had no incentive to actually provide a service (dont even get me started on paying for express marking, not when all thats involved is a f9cking marking template being overlaid on to your answers!).
These incompetent f8ckers should never have been awarded the contract again in 2002 (or was it 2003?)!
Apart from that I dont have any problems with them
Mailman