 Telstra Users |
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 Dec 18 2006,10:14 PM
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#1
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 NZFF Founder  Group: Admin Posts: 6,571 Joined: 26-April 06 From: Auckland Member No.: 1  |
Two of our NZFF members who use cannot access the forums via TelstraClear.
There is two possible reasons for this- 1) Telstra is blocking access (unlikely) or 2) it's an issue with Invision. One member with this issue, ZK-MAT was able to connect via his laptop through a FreeNet dial up account it accesses fine. Anyone know what the problem would be, or even better, a solution? I have checked through the Invasionfree control panel and found nothing that would be blocking their access... 
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Dec 18 2006,11:00 PM
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#2
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 Surfie  Group: Members Posts: 1,686 Joined: 30-April 06 From: Papamoa Member No.: 38 |
It's a right pain in the a$$. It just fails to load the pages, no timeout, just a blank page. It's not only this forum but any invisionfree sites.
I've emailed Telstra, and phoned them. I haven't had an email response yet, but the guy at their helpdesk suggested it wasn't Telstra blocking access, and they cannot tell any website to accept any particular IP, as whoever runs a forum etc has the right to accept or deny access. I agree with them there. I wonder if it's due to Invision seeing the IP block as a 'Bogon' IP range. This usually happens when a new IP range is released and not all services recognise it as legit. It happened when UBS / Bitstream was released, some Bitstream users couldn't access some sites. I have raised this in my email. I am aware that Chris J (Pieman) and Chris D are Telstra clients, and know that Pieman cannot access here, I haven't spoken to Chris D but will text him tomorrow to see how he's going. I am getting around it using a proxy IP server that makes my IP address look like something different but it's a nuisance doing that just for this site. I can connect thru dial-up (aaarrrrggggggghhhh) using FreeNet but that is just stupid (and only my laptop has a dial up modem, the main PC wouldn't know what dial up is!)Anyhow, any help would be appreciated  |
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Dec 19 2006,8:46 AM
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#3
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 NZFF Techie Group: Members Posts: 3,635 Joined: 14-July 06 From: Auckland Member No.: 101 |
I've posted on the invision support forums but there is little we can do really, its out of our hands...
Alex --------------------  |
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Dec 19 2006,9:26 AM
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#4
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Guests |
it also has happen to me alot with my xtra account .....the page just doesnt load
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Dec 19 2006,10:27 AM
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#5
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Surfie Group: Members Posts: 1,686 Joined: 30-April 06 From: Papamoa Member No.: 38 |
Blimmin frustrating. Thanks Alex and Trolly for looking into things.
I text Chris Donaldson this morning and he also cannot access the forums
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Dec 20 2006,3:39 PM
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#6
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Surfie Group: Members Posts: 1,686 Joined: 30-April 06 From: Papamoa Member No.: 38 |
Just received feedback from Telstra, it's been passed onto second level support ....
Here's hoping |
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Dec 20 2006,4:37 PM
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#7
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 NZFF Pro Group: Members Posts: 2,045 Joined: 23-July 06 Member No.: 114 |
Hmm, this is with PDQ? Damn, we're changing to that at the end of this cycle.
Find a solution quick! |
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Jan 4 2007,6:37 PM
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#8
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Surfie Group: Members Posts: 1,686 Joined: 30-April 06 From: Papamoa Member No.: 38 |
OH MY GOD I JUST TRIED THE FORUM FROM HOME AND IT WORKS!!!!
It must be Ian hanging from the wing that did it!!!! 
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Jan 4 2007,7:38 PM
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#9
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NZFF Pro Group: Members Posts: 2,045 Joined: 23-July 06 Member No.: 114 |
Yeah when telstra switched me over it didn't work, but a day later it's fine!
Party! |
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Jan 4 2007,7:51 PM
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#10
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 NZFF Pro-to-type Group: Designers Posts: 22,253 Joined: 5-May 06 From: AREA 51 Member No.: 51 |
AAAAAAAArrrrrrr Thump ,  Dang .. that was'nt so bad , must be that big spoungee cable I landed on 
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Jan 4 2007,7:56 PM
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#11
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NZFF Techie Group: Members Posts: 3,635 Joined: 14-July 06 From: Auckland Member No.: 101 |
Good stuff Matt.
Alex -------------------- |
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| -Chris Donaldson- |
Jan 4 2007,10:18 PM
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#12
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Guests |
Don't know what happened but everything working again, now I just have to trawl through the 9 pages of topics we missed over the last month
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